GDPR Privacy Notice
1. Information About Us
1.1 Our Website is owned and operated by Veopolis Ltd, a company registered in the United Kingdom with the registered office at 111 Piccadilly, Ducie Street, Manchester, M1 2HY, UK.
1.2 For the purposes of data protection law, including the General Data Protection Regulation (“GDPR”), we are the data controller of your personal data. This means that we are responsible for deciding how we hold and use personal information about you.
1.3 If you have any questions about this Privacy Notice or our data practices, please contact us using the details provided in Section 11.
2. What Does This Notice Cover?
2.1 This Privacy Notice explains how we collect, use, disclose, and protect your personal data when you visit our Website, as well as your rights under GDPR and other relevant data protection laws.
2.2 This Privacy Notice applies to your use of our Website and any personal data we collect about you as a result. It does not extend to any websites that are linked to from our Website (whether we provide those links or whether they are shared by other users). We have no control over how your data is collected, stored, or used by other websites, and we advise you to check the privacy notices of any such websites before providing any data to them.
3. What Is Personal Data?
3.1 Personal data under the GDPR means any information relating to an identified or identifiable individual (a "data subject"). This includes information such as your name, contact details, identification numbers, location data, or online identifiers.
4. What Are My Rights?
4.1 Under the GDPR, you have the following rights, which we will always work to uphold:
- The right to be informed about our collection and use of your personal data.
- The right of access to the personal data we hold about you (see Section 10).
- The right to rectification if any personal data we hold about you is inaccurate or incomplete.
- The right to erase (also known as the "right to be forgotten") if you wish us to delete any personal data we hold about you.
- The right to restrict (i.e., prevent) the processing of your personal data.
- The right to data portability, allowing you to obtain and reuse your personal data for your own purposes across different services.
- The right to object to us using your personal data for a particular purpose or purposes.
- Rights relating to automated decision-making and profiling.
4.2 For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Section 11.
4.3 If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues.
5. What Personal Data Do You Collect and How?
5.1 Depending on your use of our Website, we may collect and hold some or all of the following personal and non-personal data:
- Identity Data: Name, title, date of birth, gender.
- Contact Data: Address, email address, telephone number.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our Website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
5.2 We collect this data in the following ways:
- Directly from you when you provide it to us (e.g., by filling in forms on our Website, subscribing to our newsletters).
- Automatically as you navigate through the Website (e.g., usage details, IP addresses, cookies).
- From third parties, including business partners, technical, payment, and delivery services, advertising networks, analytics providers, and search information providers.
6. How Do You Use My Personal Data?
6.1 We use your personal data for the following purposes:
- To provide and manage your access to our Website.
- To personalise and tailor your experience on our Website.
- To manage our relationship with you, including notifying you of changes to our services or policies.
- To administer and protect our business and this Website, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
- To deliver relevant content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
- To use data analytics to improve our Website, products/services, marketing, customer relationships, and experiences.
- To make suggestions and recommendations to you about goods or services that may be of interest to you.
6.2 Our use of your personal data is always either necessary for the performance of a contract with you, required by law, based on your consent, or in our legitimate business interests, provided your rights do not override those interests.
7. How Long Will You Keep My Personal Data?
7.1 We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will be retained in accordance with our data retention policy, which is designed to comply with our legal obligations and best practices.
8. How and Where Do You Store or Transfer My Personal Data?
8.1 We store your data on secure servers within the United Kingdom (or the European Economic Area if applicable).
8.2 In some cases, your data may be transferred outside of the UK/EEA. Where this occurs, we ensure that appropriate safeguards are in place to protect your data, such as using specific contracts approved by the European Commission or UK Government that give personal data the same protection it has in Europe.
9. Do You Share My Personal Data?
9.1 We may share your personal data with:
- Service providers who provide IT and system administration services.
- Professional advisers including lawyers, bankers, auditors, and insurers.
- Government bodies that require us to report processing activities.
- Third parties to whom we may choose to sell, transfer, or merge parts of our business or assets.
9.2 We will never sell your personal data to third parties.
10. How Can I Access My Personal Data?
10.1 If you want to know what personal data we have about you, you can request a copy of it (known as a “subject access request”) by contacting us using the details provided in Section 11.
10.2 We aim to respond to all requests within one month. There is no charge for making a request, but we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
11. How Do I Contact You?
11.1 If you have any questions about this Privacy Notice, or if you wish to exercise any of your rights, please contact us:
- By email at [email protected];
- Or by post at 111 Piccadilly, Ducie Street, Manchester, M1 2HY, UK.
12. Changes to this Privacy Notice
12.1 We may update this Privacy Notice from time to time in response to changes in legal, technical, or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
12.2 Any changes will be posted on this page, and where appropriate, notified to you by email.
